Professionals are increasingly recognizing the benefits of using AI at work, especially when it comes to time-consuming manual tasks. A new survey from Intapp shows the top two AI use cases and highest areas of growth for AI use are summarizing data and generating documents.
- 72% of professionals say they use AI at work, up from 48% last year.
- 56% of firms have adopted AI, with another 32% getting started on their AI journey, showing a near-term potential for 88% of firms to adopt AI institutionally.
Intapp is a provider of AI-powered solutions for professionals. The 2025 Technology Perceptions Survey queried more than 800 fee earners across the accounting, consulting, finance, and legal industries in the U.S. and U.K., and showed a significant shift in how professionals view and use AI.
“AI is becoming an essential part of the workflow for professionals, who are driving top-line and bottom-line growth within their firms as a result,” said Robin Tech, Vice President of AI and Data at Intapp. “Widespread AI adoption is here to stay and firms that are not ready are falling behind.”
AI adoption becomes the standard
Not only are they eager to integrate AI into their day-to-day tasks, but many are already doing so, often without firm approval or oversight. 50% of professionals say they’ve used AI tools for work that were not authorized by their firm. Another 23% say they have not done so yet, but they would.
“Unauthorized AI usage creates new attack vectors threatening data security,” said Tech. “Both early adopters and slower adopters will need to be aware of the risks of unauthorized AI usage, particularly with sensitive client data.”
AI helps professionals work smarter and faster
As professionals incorporate AI tools into their workflows, they’re finding new ways to think of creative solutions, improve turnaround times, and impress clients.
- 62% believe that AI has been highly useful in the workplace.
- 82% say that the quality of AI-generated work is at least as good as their own.
- 41% said that AI enabled them to synthesize large amounts of information.
- 38% said that AI helped them think of creative solutions.
AI drives professional and firm growth
Professionals are reallocating time saved by AI to focus on higher-level work and supercharge growth.
- 42% have reallocated time saved to focus on higher-level client work.
- 28% have reallocated time saved to strengthen relationships with clients, while 25% have strengthened relationships with their broader network
- 23% have reallocated time to pursue new business opportunities.
- 24% have reallocated time saved to increase billable hours.
- 23% have reallocated time saved to pursue new business opportunities.
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Tags: Technology
